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    Term and Condictions

    Introduction

    This website is owned and operated by 100MALL trading as findtakeaways.com
    .
    EBUY MALL is a company registered in England and Wales with registered company number 10055127, contact number is 07550791558, E-mail: 100malluk@gmail.com.
     
    By accessing any part of this Website, you indicate that you accept these Website Terms. If you do not accept these Website Terms, you must leave this Website immediately. The Website Terms of this Site do not affect your statutory rights as a consumer.
    You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your Internet connection are aware of these Website Terms and that they comply with them.
     
    We reserve the right to amend the Website Terms at any time and you should periodically refer to them on this page and elsewhere on this site.
     

    Delivery

    Delivery time normally take up to 45 minutes after you've placed the order. Please note that on Saturday and Sunday or Bank Holiday it might take longer due to large orders. If the order take longer than you expected you could contact the restaurant straight away by click "urge order" which is on your order detail page.

     

    Return and Replacement

     

    I didn't enjoy my food, is there anything I can do?

    We understand it is disappointing to receive a meal you didn't enjoy. If this is the case you should definitely leave a review about your experience and let the restaurant and other users know.

    I received an incorrect order.

    If you have received some incorrect items then you should contact the restaurant and explain what has happened. In the majority of cases our restaurants are more than happy to send out the correct items to you. You can also leave a review about your experience. If the situation could not be resolved over the phone then please contact us at http://findtakeaways.com/index.php?app_act=msg

     

    Cancellation

    You have the right to cancel an order up to the point the order is prepared by our restaurant. Normally, this is approximately 45 minutes before the time you requested delivery or collection of the order.
     
    We might still refund you even after the order being delivered. However this will only happen at the consent of our restaurant.
    In a rare situation where the quality of food or delivery service is not entirely at your satisfaction or expectation, you are advised to call our restaurant directly within 24 hours after receive your order for refund or compensation. You might also choose to contact 100mall and we are willing to act as assistance to communicate your concern to our restaurant. A decision will be made and communicated to you within next 24 hours after receive your enquery.
     
    Members can cancel an order via their Order History, while guests can call the restaurant to cancel an order.
    While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to cancel any order that is based on inaccurate information.

     

    An order may be subsequently cancelled by restaurant after you have received an email or phone call informing the order has been accepted. Before or after acceptance, we and will notify you immediately of any such cancellation.
     

    Refund

    I need a refund, what happens next?

    Sometimes you may require a refund. We are here to help when this kind of stuff happens. If you require a refund on a cash order the best thing to do is contact the restaurant directly. 

    If you have paid online then you are welcome to call us. If your order is refunded on the same day it was placed, the refunded money will stay on your findtakeaway account for the remainder of the day. This is in case you would like to place another order on that day. If no order is placed, the money will be refunded to your bank account. This may take up to 3 working days to appear in your account.

    If the refund is made after the day the order was placed, we will issue the refund to your bank account immediately. The money may take up to 3 working days to appear in your account.